3 Job Opportunities at SHDEPHA+ Mpanda, Retention Officers

3 Job Opportunities at SHDEPHA+ Mpanda, Retention Officers


SHDEPHA+ is an acronym for Service, Health, and Development for People living with HIV/AIDS. It is a national Non-Governmental Organisation, registered on 21 November 1994 with registration number SO 8216 and certificate of compliance number 0738 of 2007 under Non-Governmental act No 24 of 2002. SHDEPHA+ originated from the initiatives of fifteen people living with HIV/AIDS whose goal was to scale up the welfare of people living positively with HIV/AIDS and to fight the spread of the disease.

SHDEPHA + Mpanda is a branch of SHDEPHA + Network of People Living Positively with HIV/AIDS based at Mpanda Municipal Council in Katavi region, it was established in 2002. Currently the organization is operating in five councils of Katavi Region which includes; Mpanda Municipal council, Tanganyika district council, Nsimbo District council, Mlele District Council and Mpimbwe District council.

SHDEPHA + Mpanda in partnership with Henry Jackson Foundation Medical Research International, Inc.–Tanzania (HJFMRI-T) implements HIV prevention, care, and treatment activities at community level in close collaboration with

Local Government authorities in Katavi. The organization is undertaking the following activities; HIV prevention interventions, Community Based HIV testing services (CBHTS) and Community based HIV and AIDS Services (CBHS). The targeted population under this program is People living with HIV, Key and Vulnerable population and Priority Population. SHDEPHA+ Mpanda is seeking qualified candidates to fill the positions below:

Job Title: Retention Officers (3 Post)

Reports to: Program Coordinator.

Job Location: Katavi

Job Overview:

Retention Officer will be responsible in ensuring all new HIV/AIDS Positive diagnosed clients are linked in care and treatment, also he/she will ensure all PLHIV who are current in care are retained in ART.

Roles & Responsibilities:

  • Collect and verify list of Missed appointment/lost to follow up clients and distribute actual list to CBHSP/PE for tracing
  • Ensure all HIV positive diagnosed individuals at community level are enrolled and retained to care and treatment
  • Liaise with health facility staff to ensure HIV positive clients identified in the community and linked to facility are appropriately followed up and retained in care
  • Liaise with Health facility data managers and data clerks to ensure all missed appointment/lost to follow up are traced back and updated in CTC2 database.
  • Support and mentor community volunteers regularly to ensure adequate follow-up and support of HIV positive clients including tracking of missed appointments, defaulters, and loss to follow-up (LTFU).
  • Support community volunteers to understand targets, align their strategies and activities to meet the set performance
  • Contribute to develop and implement strategies to improve linkage and
  • Conduct verification for new HIV positive clients linked into care and MISSAP/Lost follow up back to
  • Improve bi-directional referral systems between the community and facility-based services.
  • Develop work plan for the day to day implementation of linkage and retention activities.
  • Support community-based HIV services Providers to establish new PLHIVs support groups and managing them.
  • Work closely with focal persons (CBHS, Prevention &HTS) to prepare daily, weekly and monthly HTS linkage and missed appointment/lost to follow up
  • Perform any other relevant duties as assigned by the


  • Bachelor degree of Sociology, Community Development, Psychology, Social Work or social science from reputable academic institution.
  • Minimum 2 years’ experience working directly with people living with HIV, providing counselling or other prevention and treatment
  • Preference given to those who have additional experience working with Key and Vulnerable Populations (KVP) for HIV prevention and
  • Ability to maintain confidentiality regarding clients’ health status and sensitive information contained in data
  • Ability to adapt to situations quickly and problem
  • Ability to work independently and travel extensively to remote
  • Ability to interact well with all targeted beneficiary groups and community volunteers by facilitating a non-judgmental, non-discriminatory, and non- stigmatizing environment in the
  • Excellent written and verbal communication skills in Kiswahili and English
  • Experience in working with the community and/or local community leaders and workers
  • Proficiency in computer packages like MS Excel, MS Word, MS PowerPoint

SHDEPHA Mpanda provides equal employment opportunities to all individuals and if you meet the criteria given above and interested in vacancy, you are encouraged to send Cover letter and resumes combined in one document through e-mail to [email protected]

NOTE: To be considered, applicants must put the TITLE OF THE JOB in the SUBJECT LINE. Applications that are hand-delivered will not be accepted. The deadline for submitting the application is 16.30 Hours October 19th, 2020. Those who do not meet the minimum requirements, as detailed in the job description below, will not be considered only short-listed candidates will be contacted.