Airport Services Manager
Dar Es Salaam
We are pleased to announce an incredibly exciting opportunity to lead our Ground Service team in Dar Es Salaam, Tanzania as Airport Service Manager.
As Airport Service Manager based in Dar Es Salaam, you will ensure that Airport Operations in all areas run smoothly, in a cost effective manner, and conform to safety and security requirements.
Essential to this role is ensuring that customers are provided with the Qatar Airways five star service promise, creating a competitive advantage for Qatar Airways in all ground products and services.
You will champion the Qatar Airways customer, employees, our contractors and our Airline in all phases of the airport operation to provide a safe, professional and on time operation that exceeds the internal and external customer expectations and attains the five star on the Ground service promise.
Responsible for training and resource planning you will recommend staffing levels, plan and implement working schedules, implement necessary controls and ensure compliance with labour laws. You will handle irregular operations at minimum cost whilst ensuring an impeccable level of customer service and ensure operations are within budget. You will monitor all airport use agreements, rental agreements and third party service providers.